View Full Version : What I think of MetroPCS...
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$40.97 Per month: Unlimited minutes any time, in northern california with voice mail, caller ID and call waiting. 5 cents per minute for long distance.
I bought my phone at Wireless World on Stevens Creek in San Jose on the December the 8th. I figured I would post this up so if someone is considering MetroPCS, they can get some actual customer feedback. So far, I had to purchase the phone for $182.94, with one month free service (no $40.97 for one month). I got poor customer service from the salespeople at Wireless World, though they are just a wholesale outlet for metro PCS as well as other phones and services, with little to do otherwise with Metro PCS. My phone is the Sony Ericsson T206. Toll free calling area includes almost all of northern California, though coverage area is basically the urban/suburban ares of the San Fransisco bay. I chose Metro PCS because I had run up some pretty high phone bills on my AT&T account. As far as the service quality goes... Reception for the phone is somewhat poor so far, where as I seem to get decent reception about %60-%70 of the time. Finding person to person customer service (be it email, mail, or phone) is difficult, if not impossible. After a few days, I was ready to set up my voice mail but was having problems, when I followed the simple directions given, it said I did not have that service though I had specifically asked for and been billed for the "freedom package" (which includes voice mail, caller ID, and call waiting, all of which worked except for voice mail) Later that day, after trying numerous times, I decided I would email MetroPCS's customer service for help. To my surprise, their website has no email, no mail or no phone number to actual customer service. The access they do have is all automated except when it comes to activating your phone or extra services. After unsuccessfully trying to get help from Wireless World, today I called MetroPCS and went through their 'account changing' option in their automated customer service line, which finally brought me to an operator. The operator then told me, after recieving my information, that the voice mail feature had not been added, so she corrected it promptly and immedeately after the phone call, my voice mail became active. So far, the phone has been much better than my Nokia (which just about died on me after 6 months). Though reception is mediocre, I still find the service of good value since now I can talk on my phone all day long where I do get service without worrying about $100+ phone bills. I am also hopefull that their reception quality will improve, since I have been told that Metro PCS is still new and that that may change over time. Metro PCS is easy to set up, and has no contract. If one month you decide you do not want to stay with the service, you can cancel with absolutely no problem. Their website is www.metropcs.com (http://www.metropcs.com)
I hope that this is usefull to anyone looking for a new phone service or considering MetroPCS as a mostly unbiased customer report of MetroPCS.
-Gabe
PM me if you have any questions
JERMS
12-12-2002, 01:42 PM
no need for the big ass picture.. so I took it off.. but on the other hand.. This girl I'm talkin to has one and she couldnt get her vmail to work for shit.. I'll tell her how to set it up now that you went through all the trouble.. But I think I'm gonna go with the nextel.. They got a good ass plan out right now.. 1000 anytime nights weekends unlimited and direct connect unlimited too.. Thats all I need.. I got another phone with 200 min anytime if I feel like I'm goin over
neofreak
12-12-2002, 02:15 PM
Originally posted by JERMS
1000 anytime nights weekends unlimited and direct connect unlimited too.. Thats all I need.. I got another phone with 200 min anytime if I feel like I'm goin over
How much is that plan?
I'd go with MetroPCS if they had any cool phones, but they're all low class cheap looking phones.
Does MetroPCS use a chip? Maybe I can shove it into my Cingular Motorola V70.
(I got a Cingular chip to work in a Nextel phone once)
Tragedy
12-12-2002, 05:47 PM
Nothing beats AT&T. I don't mind paying a grip for more coverage.
Originally posted by JERMS
no need for the big ass picture.. so I took it off.. but on the other hand.. This girl I'm talkin to has one and she couldnt get her vmail to work for shit.. I'll tell her how to set it up now that you went through all the trouble.. But I think I'm gonna go with the nextel.. They got a good ass plan out right now.. 1000 anytime nights weekends unlimited and direct connect unlimited too.. Thats all I need.. I got another phone with 200 min anytime if I feel like I'm goin over
yeah i would really only recomend MetroPCS to people who A: always go over on minutes B: don't want to have to have a contract and or C: people who rarely leave the coveraged areas. Yeah for that vmail, just have ur gf call up their customer service and treck around till she finds the option for adding features or changing your billing, and then they hook you up with a representative
Originally posted by Tragedy
Nothing beats AT&T. I don't mind paying a grip for more coverage.
Ah yeah it's hard to compete with AT&T as far as quality, reception and service go!
Big Chris
12-12-2002, 05:57 PM
i heard its not all that. also there is no long distance you have to get your own carrier
JERMS
12-12-2002, 09:24 PM
I hate at&t at times though..
the nextel plan is 54 a month.. try to find that on at&t and its like 60-70 and how do I know... I have it... I was always goin over on minutes.. I just about still do with at&t...
SjCiViCHB
12-13-2002, 02:38 AM
Originally posted by CHRISOFWEAPONR
i heard its not all that. also there is no long distance you have to get your own carrier
yup. Basiclly anywhere down further then San jsoe, and up more then sac, you cant get service, so might as well turn your fone off and save batteries. MetroPcs started as a small local company from Sac didtn they??
sQwiReL bOi
12-13-2002, 03:59 AM
i hate at&t... my personal opinion. i have at&t and i have the shittest service around my area. i dont seem to get great service anywhere either... i think its the phone though :haha: if there is any1 around san jose could answer this for me. do any of u guys get service around piedmont rd. (piedmont high, middle, that area) great mall, valley fair (nordstroms area.... or the new section of it), or around N. 1st street and trimble. those r the areas im around a lot. if its juss me then im ganna get a new phone and at&t is muy bien :D
Shellie
12-13-2002, 08:14 AM
if you want nextel go to honda pro inside race n rock
:haha:
PsYkOtiCs
12-13-2002, 08:25 AM
My friend got metroPCS and cancelled it the next day! i used to have Cingular, but Cingular SUCKS ASS!! so i got AT&T now. and AT&T is the best (in my opinion), i get 500 anytime, unlimited nights and weekends, free roaming and free long distance.. ALL for only 34.99! (this inlcudes voice mail, caller id, etc.) opposed to 500 anytime, free long distance and 3000 nights and weekend for 39.99 from Cingular
and earl, i get reception most of the time when im in that area..i think its ur phone..
Originally posted by CHRISOFWEAPONR
i heard its not all that. also there is no long distance you have to get your own carrier
Yeh it all depends on what you want out of your phone. For me, and anyone else who probably likes MetroPCS, it's all bout minutes. I never use long distance, and can handle having someone have to go to VM if they wanna call me occasionally when I'm in a blacked out area. I'm hoping and thinking that MetroPCS reception will expand (and I note that on their website they are hiring technical engineers for the SFbay area to work on service) but reception improving is not something I'm planning on, though it probably will improve. I do not recomend MetroPCS for anyone who has to have a special phone, flawless service or long distance regularily. Though, do note that long distance is only 5 cents per minute.
Cingular now has 1000 anytime minutes + rollover for $39/month. When I had my PacBell/Cingular phone, I never used more than 60-80 of the 120 included anytime minutes anyway. Mainly just nights and weekends (1000 night and weekend minutes).
Ryououki
12-13-2002, 09:30 PM
So far, I have used Sprint PCS, AT&T, MetroPCS, Cingular, and Verizon.
Of them all, MetroPCS just licked balls! The reception was almost non existant in most areas and dropped calls were a norm.
Cingular was second worst. Their customer service was nothing but stupid people that had to keep putting you on hold every 3 minutes and then transfer you to another department. Plus the plans costs more than they should.
Sprint PCS & AT&T were both ok. AT&T had good coverage but not the greatest quality for transmissions of clarity. Sprint PCS was just the opposite, the best sounding transmissions for clarity but very bad coverage for reception.
Currently, I am still with Verizon because the transmission clarity is pretty good and the coverage is excellent. Out of all the phones services I've had, Verizon is the only one that can make a very clear signal through the walls of the building I work in. The transmission of signal has gone bad a couple times in the past and Verizon claims they had a bad node on the antenna station nearest me. The rates seem reasonable, about the same as AT&T.
Too bad they can't make a phone service with coverage of Verizon/AT&T with the clarity of SprintPCS. Now that would be an awesome carrier.
vickzun
12-14-2002, 01:01 PM
Keep in mind metro is still working out the kinks of being a relatively new service in San Jose.. still expanding and improving..
Overall I'm extremely satisfied with MetroPCS. It doesn't have coverage everywhere, so not having reception when traveling is a bummer, but alas.. it's better then expensive phone bills for going over minutes, or abusing text messaging. (My bill with cingular was over $2,000 dollars.) AT&T has a similar plan.. for $100 a month.. fuck that in my opinion, I only pay $40 with Metro. :) I went to Wireless World on Blossom Hill, friendly salesman.. didn't have any troubles setting it up.. voicemail works just fine, no problems there..went back in the next day and purchased a new phone cover for $10 instead of paying the sticker price of $20.
Originally posted by vickzun
Keep in mind metro is still working out the kinks of being a relatively new service in San Jose.. still expanding and improving..
Overall I'm extremely satisfied with MetroPCS. It doesn't have coverage everywhere, so not having reception when traveling is a bummer, but alas.. it's better then expensive phone bills for going over minutes, or abusing text messaging. (My bill with cingular was over $2,000 dollars.) AT&T has a similar plan.. for $100 a month.. fuck that in my opinion, I only pay $40 with Metro. :) I went to Wireless World on Blossom Hill, friendly salesman.. didn't have any troubles setting it up.. voicemail works just fine, no problems there..went back in the next day and purchased a new phone cover for $10 instead of paying the sticker price of $20.
Good call, I also agree with the points that you just made. Also to be considered is that any metro PCS user can leave Metro PCS whenever they want without paying a single $, so if I went for another year with ATT, and metro's service abilities increased in that year, I would still be stuck with ATT. All depends on the individual though I guess. The only place my phone doesn't work that I go normally is inside the building at my work, and I've had problems keeping myself from getting on the phone at work so it actually personally works to my advantage.
sQwiReL bOi
12-14-2002, 06:46 PM
Originally posted by PsYkOtiCs
and earl, i get reception most of the time when im in that area..i think its ur phone..
ya... my phone has seen the floor a lot :D i still cant figure how i got a fat ass crack goin across my phone. anthony... did u juss get att phone? cuz i think my gf got the same deal as u. she got the V60i... that phone sucks asshole x2! she gets the shittiest reception... compared to her older panasonic phone which i thought was pretty shitty too.
Just out of curiosity, speaking of phone reception, has anyone had any feedback on those little deals you stick on your battery in your phone that supposedly improve reception? I assume they are mostly BS but if there is good word on them, then I'm interested.
vickzun
12-15-2002, 01:11 AM
Originally posted by DiaVolo
Metro is a good alternative for people who dont have credit and dont mind paying out their ass for a phone, oh and you gotta stop into their stores to buy service each month right?
seems like a pain, just think if you took that $200 you pay for the phone and used it to buy service?
Depending on what your provider distributes with their service.. other phones can get pretty pricy too.. but generally they roll the $$ amount of the phone into the initial "sign-up" charge and all that b.s. ..You don't have to go into the store to "re-activate" service per se, that is only one method of payment accepted.. walking the cash into the place you bought your phone, and then they make sure that it stays active.. Mine is done by debit card, so it automatically subtracts the amount each month, and then sends me a text message around the time of withdrawl to let me know. Pretty conveinent. So what if the phone is a little pricy.. It's SOOO worth not having a contract.. figuring that if you mistakenly sign up for some crappy service.. you get to pay the fee for breaking the contract.. which can be assloads, amongst assloads of dollars.. depending on how long you stuck with their service.
vickzun
12-15-2002, 01:12 AM
No matter how many times I post.. it always says 1.. I'm so lost.
vickzun
12-15-2002, 01:18 AM
my savior. *swoons*... oh btw, read about you leaving torquespeed.. had no idea, sorry to hear that.. you were/are nice. :)
vickzun
12-15-2002, 01:47 AM
I like the MetroPCS phone.. it may not be the most hi-tech.. but it's "cute." Has the blue screen with changeable interface.. I'm satisfied.
ryans
12-15-2002, 07:38 AM
Originally posted by Wolf
Cingular now has 1000 anytime minutes + rollover for $39/month. When I had my PacBell/Cingular phone, I never used more than 60-80 of the 120 included anytime minutes anyway. Mainly just nights and weekends (1000 night and weekend minutes).
cingular offers bend over minutes because you can't use your phone for the full 1000 anyways. You get no service when you try to dial out so often. When I had the phone I had the hardest time making a call. SYSTEM BUSY, SYSTEM BUSY. What If i had an emergency and was getting the SYSTEM BUSY. I was paying $100 a month for Crapular too.
Now I have Nextel and I can say that I'm happy to pay $90 a month. I have unlimited incoming and unlimited 2 way pager. I only have 500 outgoing but nights and weekends are free. It's a service that works.
As you can tell I hate Cingular! :)
Originally posted by ryan
cingular offers bend over minutes because you can't use your phone for the full 1000 anyways. You get no service when you try to dial out so often. When I had the phone I had the hardest time making a call. SYSTEM BUSY, SYSTEM BUSY. What If i had an emergency and was getting the SYSTEM BUSY. I was paying $100 a month for Crapular too.
Now I have Nextel and I can say that I'm happy to pay $90 a month. I have unlimited incoming and unlimited 2 way pager. I only have 500 outgoing but nights and weekends are free. It's a service that works.
As you can tell I hate Cingular! :)
Yeah I have also heard the same from cingular.
Also, Diavolo, no you do not need to go to the store every month. You have 3 or for different billing options including using a credit card. They text message your bill to you every month so you are aware of it also. One of the ideas behind the pay per month without contract is that if you do not have money one month, you can skip a month, and sign up again later. With any other service, you must pay regardless. While paying $40 per month is not an issue for me, paying for minutes that I go over is. Also, their service in the bay area has only been up for less than 6 months from what I believe, and there are quite a few areas on the coverage map that are planned expansion areas, so their service area and reception should improve, but at least since I have no contract, I can leave metroPCS whenever I wish. AT&T was nice, but the $60 per month I save from not going over in minutes is great, and knowing I'm not stuck with the service also benefits me. The only disandvantage of MetroPCS is the reception at the moment and possibly phone selection, otherwise price, number of minutes, ease of setup and contract length are probably better than any provider that exists.
What about early termination fees?
hmm.... it seems like ur service has been better lately. everytime i call you ur phone works......
but i do remember a time when it kept asking for a ext. number. screw that. att is better. muahahhahahah...
yes gabe, i know my phone is falling apart..but the service itself is nice.
blackSSEi
12-16-2002, 07:04 AM
...or you can just have your work buy you a Phone and pay the Bill free and clear....We are using AT & T Service within my company....I work for AMD and support all the Executives....so just
get your company to get you a phone and have them pay the bill!! :)...although I did my my g/f a MetroPCS phone from the GoWireless in Newark..decent service..plus the chick has big T*TS that works there ( Did I just way that!! )....;)
Originally posted by Kira
hmm.... it seems like ur service has been better lately. everytime i call you ur phone works......
but i do remember a time when it kept asking for a ext. number. screw that. att is better. muahahhahahah...
yes gabe, i know my phone is falling apart..but the service itself is nice.
Yeah true the service has been alright lately. I mainly just get poor service in the Los Gatos area, and I'm thinking because on their service map, it says that is a 'planned expansion area' so in the future it should be open, besides the fact that I already do get some service there. And that dumb ext. number crap was because I was having problems with my Vmail, but now it should work whenever you call.
The Steve
12-18-2002, 11:09 AM
Originally posted by sQwiReL bOi
i hate at&t... my personal opinion. i have at&t and i have the shittest service around my area. i dont seem to get great service anywhere either... i think its the phone though :haha: if there is any1 around san jose could answer this for me. do any of u guys get service around piedmont rd. (piedmont high, middle, that area) great mall, valley fair (nordstroms area.... or the new section of it), or around N. 1st street and trimble. those r the areas im around a lot. if its juss me then im ganna get a new phone and at&t is muy bien :D
I drive through piedmont area everyday. Get a new phone. I had that problem til i bought a better phone. The free ones suck thats why they are free. Get a good phone. Get good reception. You get what you pay for in this arena.
Mr Rogers
12-18-2002, 01:56 PM
Originally posted by vickzun
Keep in mind metro is still working out the kinks of being a relatively new service in San Jose.. still expanding and improving..
Overall I'm extremely satisfied with MetroPCS. It doesn't have coverage everywhere, so not having reception when traveling is a bummer, but alas.. it's better then expensive phone bills for going over minutes, or abusing text messaging. (My bill with cingular was over $2,000 dollars.) AT&T has a similar plan.. for $100 a month.. fuck that in my opinion, I only pay $40 with Metro. :) I went to Wireless World on Blossom Hill, friendly salesman.. didn't have any troubles setting it up.. voicemail works just fine, no problems there..went back in the next day and purchased a new phone cover for $10 instead of paying the sticker price of $20.
i know you showed cleavage to get that extra $10 off right. :rolleyes:
im happy with verizon, they get good coverage whereever i go, no one seems to get coverage at my work, but thats why people call my work line. but overall im happy with my service, im not a big talker, so 4750 minutes, and i barely use half, maybe a 1/4. but free nation wide long disatnce, and i get an option of upgrading phones every year. so for 60/month im happy. now i only have 3 bills to pay, phone car and insurance.
vickzun
12-18-2002, 03:34 PM
you're just jealous the same attributes won't get you shiiiiat. ;)
don't hate.. appreciate. :haha:
The Steve
12-18-2002, 03:38 PM
Originally posted by vickzun
you're just jealous the same attributes won't get you shiiiiat. ;)
don't hate.. appreciate. :haha:
Yes i agree a man showing breasts in a store usually results in being thrown out by security or the like.
vickzun
12-18-2002, 03:40 PM
My friend Zach bought a phone cover the day before.. same place..sold it to him for $15 and gave him a little lecture about how he can't go any lower because it would be below cost.. and then I get mine for 10 the next day.. ahh life is grand.
The Steve
12-18-2002, 03:42 PM
Originally posted by vickzun
My friend Zach bought a phone cover the day before.. same place..sold it to him for $15 and gave him a little lecture about how he can't go any lower because it would be below cost.. and then I get mine for 10 the next day.. ahh life is grand.
You women got it made! But you payfor it in PMS!:haha:
Lithium
12-18-2002, 03:44 PM
Originally posted by steve13
You women got it made! But you payfor it in PMS!:haha: Actually.. I think we guys also pay for that :(
The Steve
12-18-2002, 03:51 PM
Originally posted by Lithium
Actually.. I think we guys also pay for that :(
At times yes. Maybe we should go back to the old days when the ladies had to leave the village during that time of the month. Nah my wife would never go for it.
vickzun
12-18-2002, 11:15 PM
You wouldn't have to "pay" for anything if you men just kept in mind... during that "time" of the month.. yes.. it's true.. you're always wrong, no you can't do anything right, stop while you're ahead, and just take no heed to random emotional outbursts.. then everything will be smooth sailing.. ;):smileysex
Mr Rogers
12-19-2002, 02:28 AM
Originally posted by vickzun
You wouldn't have to "pay" for anything if you men just kept in mind... during that "time" of the month.. yes.. it's true.. you're always wrong, no you can't do anything right, stop while you're ahead, and just take no heed to random emotional outbursts.. then everything will be smooth sailing.. ;):smileysex
duh, you just plead the 5th, and if she asks you if she looks fat, plead the 5th, that is a good term to learn. or just avoid contact all together.
The Steve
12-19-2002, 06:31 AM
Originally posted by Mr Rogers
duh, you just plead the 5th, and if she asks you if she looks fat, plead the 5th, that is a good term to learn. or just avoid contact all together.
Be careful on that one. No response usually equals yes you are fat to any woman.
If you say No you look great she will tell you youre just saying that and get mad.
If you say yes youre extremely fat in that i hate it and I hate you and laugh you can usually get out of it.
But most of the time youre screwed if you answer that question at all.
Hey Vickzun why is that? Whats up with you women and that question anyway?
vickzun
12-19-2002, 09:08 AM
(Spokesperson for why women get offended to responses of "Do I look fat?" ladies and gents... Vickzunnnn!)
Uh.. I'm not really sure about that.. if anything it's probably just because we don't really want to hear an answer, per se, it's more of a "I've already decided I look like crap, and I'm kind of just seeing if everyone else agrees.".. It's a lose/lose situation.. if you say no, we'll think you didn't take a close enough look or you're just humoring us for pity's sake.. and if you say yes I'd be prepared for flying objects.. towards your head. Best bet is to say something along the lines of.. Whatever you are, you look beautiful none-the-less and that'll never change in my eyes.. bla..bla.. something mushy.
The Steve
12-19-2002, 09:14 AM
Us guys thank you for your help. We all took notes and are now prepared for the after Christmas sales with our girls. I now understand that girls may ask a question and not even want an answer. Thanks for the help.
vickzun
12-19-2002, 09:15 AM
Originally posted by Mr Rogers
duh, you just plead the 5th, and if she asks you if she looks fat, plead the 5th, that is a good term to learn. or just avoid contact all together.
See..Pat..this whole "avoid contact" thing..just doesn't work out..you're quiet enough as is....gunna have to work on cuttin` that out :) Pleading the 5th = neglected. ;x
AC type-R
12-22-2002, 02:26 AM
Thanks for the info.
Why does almost every thread on SRO tend to end up talking about girls instead of the origional subject?
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